Nice and Hansa gate motor repairs

Nice and Hansa are two names people often search for together, and they cover quite different motors:

• Nice is an international maker of gate, garage and barrier automation. In South Africa, ET Systems is now part of the Nice group, which is why newer ET products and manuals carry the Nice name. Nice's own sliders, such as the Robus, are also on gates here.
• Hansa is an older name still found on gates in Johannesburg, often on motors installed some years ago.

We repair both. What we can tell you, and how much, depends on which motor you have, so it's worth a look at its label before you book.

The Nice products we work from the makers' own manuals for are the newer ET range:

All of them use ET's BLU MIX rolling-code remotes, which also work with the older ET BLUE format, so an existing ET remote can often be coded in. The 2024 garage opener also takes several battery types, from lead-acid to lithium. The Drive sliding gate motors and the older ET models are on our ET page.

The Robus is one of Nice's sliding gate motors. We repair them, but we don't hold its manufacturer's manual in our sources, so we don't publish programming steps for it: guessed steps can clear its remotes or its travel settings. What fails on a Robus is what fails on most sliders:

• The battery or power, if it has one, when the gate stops in a power cut.
• The rack and pinion, worn or loose, so the motor runs and the gate jerks or stalls.
• A gate that has become stiff, which the motor's obstruction sensing reads as a collision and stops.
• Beams blocked or out of line, when it opens but won't close.
• The control board, after a surge or lightning.

Our guide to a gate motor that isn't working goes through the safe checks in order. When it's the board or the settings, the programming is done on site, with the motor in front of the technician.

Hansa motors are often found on older, heavier gates, and many have been working for years. We repair them, but as with the Robus, we don't hold Hansa's manuals, so we don't publish its programming steps or wiring; a technician programs and sets it up on site.

With an older motor, the honest question is parts. Batteries, remotes, racks and pinions can usually be found. Some control boards and gearbox parts can't, or not quickly. When we diagnose a Hansa, we tell you which applies, and if a repair isn't sensible, we price a new motor beside it, chosen for the weight of the gate. See repair or replace a gate motor.

"How do I program my Hansa?" and "How do I reset my Nice motor?" are two of the most searched questions about these brands. The answer depends entirely on the model:

• Nice-badged ET products are set up from their control cards, as their manuals describe, and remotes are learnt into their receivers. Our ET page and the ET manual page cover the Drive range.
• Robus and Hansa motors: we don't publish steps without the manufacturer's manual, because a wrong step can leave a gate that won't close or remotes that no longer work. A technician sets them up on site.

If you only need a remote added, a photo of the motor's label and of your existing remote tells us what to bring.

The 2024 Nice DC Blue Advanced is built for domestic garages: under 20 full cycles a day, and no more than five in an hour. Used harder than that, at a busy shared entrance or a garage that's also the main way in and out, it will cut out to protect itself, which looks like a fault but isn't. In a power cut, its manual gives under 70 cycles from a fully charged 1.5 Ah lithium battery. For door faults that aren't the motor, see garage door repairs.

Typical prices for the ET and Nice garage range in South African shops, not ours:

• ET DC Blue Advanced sectional kit (lithium battery) / head with 24 V battery: about R3 800–R3 850 (NeonSales, Takealot)
• ET DC Blue Advanced roll-up motor head: about R1 870 (NeonSales)

Prices checked October 2026. Robus and Hansa repairs are priced once the motor has been seen. Your exact price is set in a free quote before any work starts. No call-out fee when we do the work. If no work is done, a R650 call-out fee applies.

On Nice and Hansa motors, and the Nice-badged ET range, we repair and replace batteries, chargers, control boards, gearboxes, pinions and racks, beams, receivers and remotes, and we set up or reprogram motors on site. All our spare parts are genuine, and every repair comes with our six-month guarantee on our repairs. Same-day repairs are offered when the day allows.

Repairs Plus is an independent installer and repairer. We are not the manufacturer.