Contact Repairs Plus: book a gate, garage or security repair

We come to you in 21 areas across Johannesburg, the East Rand and Centurion. Each has its own page with everything we do there:

• Alberton
• Bedfordview
• Benoni
• Bryanston
• Centurion
• Douglasdale
• East Rand
• Edenvale
• Fourways
• Hyde Park
• Inanda
• Johannesburg
• Kyalami
• Melrose Arch
• Midrand
• Morningside
• Randburg
• Roodepoort
• Rosebank
• Sandton
• Saxonworld

The more we know before the visit, the more likely the technician arrives with the right parts. Useful details:

• what it is (a gate motor, a garage door, an electric fence, an intercom, CCTV or fencing) and the make, if you can see it on a label
• what it's doing, or not doing, and since when
• anything that happened just before: a storm, a power cut, a knock from a car
• whether it's a house, a complex or estate with a gatehouse, or a business, so we can arrange access

Photos help most of all: the motor or the energiser with its cover on, any display or flashing lights, and the gate or door itself. Add up to four on the job card, or send more on WhatsApp.

Three things happen, in this order. An email arrives at the address you gave, with your booking reference: RP followed by five digits, which is worth keeping because it's how we find your job quickly. Then we WhatsApp or call you to confirm the day and time, and to sort out access if you're in a complex or estate. On the day, the technician finds the fault and gives you the price before touching anything, and nothing goes ahead without your yes.

If the email doesn't arrive, check your spam folder, then WhatsApp us your name and address and we'll find the booking. How it works walks through each step in more detail.

You don't have to live at the property to book. Put the address where the work is in the address field, your own name and number as the contact, and add the name and number of whoever will be there on the day in "what's wrong". If someone else will approve the price, a landlord, a trustee or a managing agent, say so there too, so the technician knows who to call before starting.

For a complex or an estate's shared equipment, the main gate, the boom, the visitors' intercom or the perimeter fence, book it once, from whoever manages it, rather than from several residents at the same time.

The job card asks you to tick that we may contact you about the booking, and that's what your details are for: confirming the visit, sending the technician to the right address, and reaching you about the job. Photos you add go to our office with the booking, to help us bring the right parts.

24/7 emergency repairs across Gauteng. A gate or garage door stuck open, a fence alarm that won't stop or a motor that has failed with the car inside are emergencies: switch on "It's urgent" on the job card, or call us straight away on the number above.

Same-day repairs are part of the normal week too, whenever the day's bookings allow. See emergency repairs for what to do while you wait.

Our technician finds the fault and gives you the price before any work starts, and you decide whether we go ahead. Your exact price is set in a free quote before any work starts. No call-out fee when we do the work. If no work is done, a R650 call-out fee applies.

For new installations, our motor kit prices are on gate motor prices and garage door motor prices, and what repairs typically cost in the market is on gate motor repair costs.